Refund policy
How refunds work on whatsapp.cubicsofts.ae.
Last updated 29 August 2026
Trial before you pay
Every new account gets a trial with enough credit to link a number and send real test messages. Use it to confirm the service works for you before paying.
Refund window
If the service does not work as described, you can request a full refund within 7 days of your first payment, provided you have used less than 10% of the plan's included messages.
Renewals of an existing subscription are not refundable, since you have already had the service. Cancel before the renewal date to avoid being charged.
What is not refundable
Messages you have already sent, whether or not they were delivered.
Periods during which your account was suspended for breaching the acceptable use terms.
A WhatsApp number being restricted or banned. This is a documented risk of the service, disclosed before you sign up, and it is not a service failure on our part.
How to request one
Email support@cubicsofts.ae from your account address, telling us what went wrong. We respond within two business days and pay approved refunds to the original payment method within 14 days.